Public speaking is one of the largest fears that people face. Whether a toast at a wedding or as business meeting facilitator- public speaking can be a nuisance. Some balk at embarrassment while others fear ...

Finding Solutions that otherwise puzzle organizations Organizations believe that they provide exactly what customers desire. Ask any firm and the Paretto Principle prevails. 80 percent of most organizations believe they deliver exemplary customer service. Ironically, ...

One of the most daunting experiences for business professionals is facilitating a business meeting. Many would rather fake death rather than give a presentation. In recent conversations with clients I took note that meetings increased ...

Everything in life is a compromise; everything in life is a negotiation. We all seem stifled by the word and implications that surround negotiating. Yet what most of us do not realize is that we ...