Author's articles
Call Centers Jobs
By Jake Freeman · 14 years ago
Call centers jobs are among the fastest growing in many developing countries including India and China. Not only do telemarketing companies provide fantastic opportunities for thousands of people who would otherwise be toiling for minimum ...
Call Centers - How to Train Your Agents Successfully
By Jake Freeman · 14 years ago
Call centers rely heavily on well-trained agents to help them be successful. Unless a telemarketing agent is on-the-ball and properly trained it will be very hard for them to perform at a peak level. Since ...
Why Telemarketing is Still Around
By Jake Freeman · 14 years ago
Telemarketing is a loaded word that most people associate with negative and annoying phone publicity. In fact, telesales have got such a reputation with most folks that it would seem counter intuitive for companies to ...
Information on Call Centers
By Jake Freeman · 14 years ago
Call centers have become as ubiquitous to today’s business world as the travelling salesman used to be in the 1950s. Call centres have not always had the same kind of respectable reputation that they do ...
Why Telemarketing Companies Will Always be Around
By Jake Freeman · 14 years ago
The demise of telemarketing companies has been predicted almost since the notorious form of marketing was devised. However, despite naysayers, telesales continues to thrive and telemarketers continue to ply their trade. In fact, telemarketing companies ...
Call Centers Services - How to Improve Performance at a Call Center
By Jake Freeman · 14 years ago
There are many strategies that call center services can introduce to help improve their performance and create a culture that strives for excellence when dealing with customers on a daily basis.
The key to improving ...