Sales / Service

Customer Service Strategies in a Digital World
By Susan Friesen · 7 years ago
How to get your social media presence set up right so you can deal with customer complaints like a Pro. With social media being so prevalent, users often take to their favourite channel with their ...
Introduction to Forging-Process
By Sirat Kalsii · 7 years ago
Forging is a basic process in which the work-piece is shaped by compressive forces applied through various dies and tooling. One of the oldest and most important metal-working operations, dating back at least to 4000 ...
Why You Should Always Offer A Free Trial If You Are Offering A Service
By Eithan Martinez · 7 years ago
Whether you offer a service or a product, it is incredibly hard to convince a consumer to try out what you are offering. In a world where there is everything of everything, although it has ...
How Can Smaller Medical Practitioners Handle Their Billing?
By Chelsey Bullock · 7 years ago
Being a midwife is one of the most challenging and rewarding careers out there. Midwives have the option of joining a birth center or the privilege of opening their own business from home. If you ...
Importance of Image Editing/Post Processing in the Automobile Industry
By Arafin Sardar · 7 years ago
Product placement is a decisive marketing strategy. The introduction of a new product to a customer is not as easy as it seems, as there are certain factors that need to be taken into account ...
Difference between single-stage emulsion pump and three-stage emulsion pump
By Jack Su · 7 years ago
Emulsion pump is used for emulsifying materials, now on the market there are single, two, three and multi-stage emulsion pumps. Many customers in the selection of emulsion pump confused by these names and don’t know ...
Commercial HVAC Tips to Save You Money this Summer
By Darren Lowrey · 7 years ago
Summer in California is known for being incredibly hot, and we rely heavily on heating, ventilation and air conditioning systems to keep us cool during the day. However, keeping the air cool can prove to ...
The Magnificent Seven Characteristics of Sales Superstars: A Profound Sales Management Training Insight (Part 1)
By Steve Clark · 7 years ago
Sixty five percent of everything that is sold in North America is sold by 15 percent of the sales people. Fifty percent of everything that is sold is sold by the top one percent of ...
Five Sales Training Lessons Sales Professionals Can Learn from Donald Trump
By Steve Clark · 7 years ago
Let’s start with what we already know to be true about Trump. About fifty percent of people love him and fifty percent of people hate him. There doesn’t seem to be a whole lot in ...
Turn a Post-Sale Experience in to New Business!
By Troy Cottam · 7 years ago
Well, you invested in the creation of a great product, earmarked a healthy budget for marketing, and made the sale. Now what? In today’s economic world it is entirely possible that even a company with ...
Benefits Of VoIP For Business
By Eugene Alcide · 7 years ago
What is a VoIP phone system? VoIP phone systems VoIP refers to voice over internet protocol, this is a type of telephony that allows the peer to make calls over the broadband service, rather than ...
Humor As A Negotiation Tool-Or-How Humor Saved The World
By Karyn Buxman · 7 years ago
OCTOBER 1962 - The world held its breath as America and Russia went to the brink, with nuclear weapons at the ready. Russia was installing nuclear missiles in Cuba-a mere 90 miles from the Florida ...
Three Words You Never Want Your Customers to Say (or Think) and How to Avoid Them
By Dennis Rosen · 7 years ago
You probably can put together a lot of three-word phrases you would rather not hear from your customers, like, "Lower your prices," or "I want a refund" (I fudged a little on that one). But ...
FIDIC contracts as extra impetus to develop the engineering in Kazakhstan
By Rahimberdi Ayatov · 7 years ago
An interview with Director of KEREY Engineering Group Ltd. In modern construction sector, the contracts made on the basis of FIDIC standards are actual and high-demand. The Republic of Kazakhstan is not an exception, Rakhimberdi ...
Work Related Musculoskeletal Disorders
By Sitecraft Materials Handling · 7 years ago
Safe Work Australia have recently released statistics on work related musculoskeletal disorders. These statistics were drawn from Safe Works Australia’s National Data Set for Compensation Based Statistics. This data is a collection of workers compensation ...
Virtual Phone Systems For Business
By Eugene Alcide · 8 years ago
Virtual Telephone Systems For Business What Is A Virtual Telephone System A virtual phone system, or cloud telephone system is becoming the go to option in a bid to counter the BT business ISDN & ...
Nine Ways to Build Trust and Win the Sale
By Dennis Rosen · 8 years ago
What are you doing to build trust in the mind of your customers? Building trust is one of the best ways to increase sales of product and services. This is particularly true if you are ...
How to Handle Customer Complaints Properly to Build Business
By Dennis Rosen · 8 years ago
No business likes to get complaints. However, we have to accept the fact that complaints will happen. Customers may complain about our products, service, or may simply be confused about an issue. Is the customer ...
Is The Customer Always Right?
By Dennis Rosen · 8 years ago
"The Customer is Always Right!" Many businesses live by and preach this phrase. But is it true? No, and everyone knows it. What the phrase really means is that it is best to assume customers ...
Creating Legendary Customer Service
By Lydia Ramsey · 8 years ago
Good customer service-we talk a lot about it, but what does it really mean? Most of us can think of a time when we were on the receiving end of good customer service-when someone did ...