5 Ways to Prevent Identity Theft in Your Healthcare Practice

Health & FitnessMedicine

  • Author Linda Vincent
  • Published July 10, 2010
  • Word count 503

Do you know the ways to prevent identity theft in your healthcare practice? What proactive steps are you taking? If you haven’t implemented policies, procedures, and education for your personnel to prevent identity theft, your practice is vulnerable to identity thieves who specifically prey on professional practices. From unsecure IT systems to a general lax approach to protecting patients’ private information, your healthcare practice is open to a multitude of identity theft breaches.

The financial and legal repercussions of a patient’s identity being stolen can be catastrophic. Your employees may be unwittingly putting your practice at risk on a daily basis. The most sensible, cost-effective approach is to train your staff on the many ways to prevent identity theft. Protect yourself. Protect your practice. Protect your patients. It starts with learning and then implementing strategic ways to prevent identity theft throughout your practice.

Your employees are your first defense against identity theft. Teach them critical identity theft prevention strategies with these five ways to prevent identity theft:

  1. Conduct Employee Background Checks: First and foremost, you must carefully screen your employees during the hiring process. The identity theft prevention process you put into place will be wasted if you have an identity thief "on your team."

  2. Obtain Patient Photo Identification: Other ways to prevent identity theft involve always asking your patients for a photo ID, checking it carefully with the patient, and making a photocopy. Is it fake? Does the photo ID match the healthcare card? Is the name exactly the same? Is the address exactly the same?

  3. Copy Healthcare Cards: If the patient doesn’t have the card but can rattle off the ID number, this is clearly a red flag. Most patients don’t have their healthcare ID number memorized.

  4. Control Accessible Information: Another one of the most important ways to prevent identity theft is to make sensitive patient information available to specific employees. Password-protect computers and only give certain employees access. Not everyone on your staff needs access to patients’ credit card information or other private data.

  5. Prevent Carelessness: Sadly, negligence is often the culprit. Employees may leave patients’ charts in plain view, forget to logout of the system after a transaction, or even send personal information on one patient to another in error.

The next step? You need policies, procedures, and processes in place for ways to prevent identity theft. Review your current security measures, assess the risk your healthcare practice faces every day, and then hire an identity theft prevention expert to help you establish a security and privacy policy.

Want to Learn Ways to Prevent Identity Theft in Your Practice?

Start with your employees. "Lunch 'n' Learn" presentations to teach your employees ways to prevent identity theft and protect your healthcare practice. They come away with tried and true identity theft prevention strategies they can immediately implement to protect your practice, your patients, and themselves.

Schedule a "Lunch 'n' Learn" today. Call 310.831.4400 or email info@theidentityadvocate.com. Visit The Identity Advocate online at www.TheIdentityAdvocate.com.

Linda Vincent, R.N., P.I., is an identity theft and healthcare fraud prevention expert specializing in medical consulting and investigations. She teaches corporations, professional practices, and consumers how to stop identity theft and healthcare fraud. Call The Identity Advocate at 310.831.4400 or email info@theidentityadvocate.com. Visit www.TheIdentityAdvocate.com.

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