Working in hotels – A good career option?
- Author Rubel Zaman
- Published August 30, 2010
- Word count 503
There are many jobs that are related to the hospitality industry as it is one of the main industries that employ people. This is due to the fact that there are many things you can do working in a hotel and many different professions are needed. If you are already working in a hotel or are trying to be involved in this business, you should also know that you are going to face many challenges. Things are not very glamorous but are still very rewarding.
First of all, let’s see a brief overview of jobs that are related to the hotel industry. A hotel needs a receptionist in fact more than one. If you can speak and understand two or more languages and know are can easily learn a computer system, you can definitely apply for this job. You should start from a small hotel and gradually reach your goal. If you have experience, you can apply to hotels that are more luxurious if you prefer. The environment there might be better, but this is not a fact so take time to think about it. Jobs around the reception desk or lobby include grooms, bell boys and concierge, but not all hotels have them. A hotel also needs housekeeping and cooks to operate.
Housekeeping jobs include people to clean rooms, people to be in charge of the floors and monitor activities. Kitchen staff includes chefs and cooks and of course service. So if you are a cook and prefer a hotel environment you can opt for a hotel job. There are also many jobs for operations. This means that the hotel also needs people with degrees and experience for the sales departments, management and marketing departments. If you are a professional in the above categories and are interested in hospitality you can apply for a job that will allow you to apply your knowledge in this environment. You will be asked to promote sales, maintain and increase the quality services the hotel offers and find ways to cut down costs. Saving money, saving time and increasing sales is what hotels are all about.
The one thing that you will need working in hotels is to be customer oriented. This means that regardless of being a cook or the manager, you should have the customer as your priority. Services that are provided should be according to them and you should always show that you are willing to find a solution in every problem. You should also be honest if you can’t do anything about something that they ask you and suggest alternatives. Personalities that have these characteristics are those that succeed in the industry. Working in hotels is not easy as the environment is very limited and conflicts with employees occur often. In cases like these, there is sadly not much you can do. Make sure you have the qualifications needed and do your job well so that you can maintain a level of dignity that can help you in your career.
For hotel recruitment including international catering recruitment, visit Catering Services International - the world's specialist hospitality recruiter.
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