How to Negotiate With Your Credit Card Company

Finance

  • Author Shelly Evans
  • Published November 24, 2010
  • Word count 653

If you are struggling to pay your credit card debt, negotiating with your credit card company is the first important step in resolving the problem. In this article, let us discuss the steps on how you can negotiate your debts effectively and how you can set yourself free from bad credit.

Why Borrowers Need to Negotiate

Although some people may frown at the thought that a negotiation will work, you should know that creditors actually prefer a negotiation especially if it is in their best interest. If the borrower is deeply in debt, most creditors would gladly extend a helping hand (by modifying their terms or accepting a settlement), rather than lose everything or watch the borrower file for bankruptcy.

On Negotiating Interest Rate

The truth is that you don’t have to wait until your debts have become insurmountable before negotiating. If you have been consistent with your past payments and if you have a good credit rating, call up your credit card company and ask for a lower rate.

Be sure that you will be voicing out your request with someone who can make decisions. If you’re going to call the customer service number, a representative would be the one who will take your call. Typically, the representative will tell you that it is not possible to lower your rate. Ask to speak with the manager or the supervisor, instead of discussing your concern right away.

Once you’re speaking with the person in charge in decisions, explain your situation. Why do you want a lower rate? Of course, you must be able to point out a good reason why you deserve a lower rate. For instance, you may state the fact that you have been a long time customer and that you wish to maintain your good record as a credit cardholder but that the current circumstances make it difficult for you to keep up with your payments.

Request for a reduced rate and stress the fact that it will benefit not just you, but the credit card company as well. Let the supervisor know that you are considering about transferring your balances to a new credit card with a lower or zero interest rate offer, and eventually close your account.

If your issuer refuses to give in, you may push through with the balance transfer strategy. However, see to it that you will be transferring your balance to a really good credit card with reasonable terms and conditions. After confirming that you have a zero balance on your first credit card, call your issuer and say that you want to close the account.

Most credit card companies will direct you to a "specialist" who will be more open to reach a negotiation with you, just to change your mind, and not close the account. By then, you can either accept or refuse the offer.

On Negotiating A Debt Settlement

If you have incurred a very large amount of debt in your credit card account that would be very difficult to pay off, then you can negotiate for debt settlement. Don’t wait until your issuer passes it to a debt collection agency. Before calling your credit card company, you need to decide how much you can pay and where you will get the money. Keep in mind that once a creditor agrees with your proposal, you need to submit your payment in cash right away.

When you’re ready, meet with your creditor and explain your situation. Propose for a settlement. Be sure to keep a record of the conversation and get the name of the person you are negotiating with. Once an agreement has be reached, everything must be put in writing and signed before you submit your cash payment.

If you are not confident about negotiating debt settlement on your own, it is recommended to seek assistance from a trusted credit counselling agency near your location.

Shelly Evans is a freelance writer and loan consultant. The website http://www.badcreditresources.com offers resources that specialize in providing debt consolidation loans and bad credit cards to people with bad credit.

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