How to get the most from sales training

BusinessSales / Service

  • Author Jennifer Mears
  • Published January 11, 2011
  • Word count 561

The right sales training courses and sales programs can improve the performance of your sales teams, so it is important to meticulously plan them. Still, when the courses and programs are not followed through, it will lower the chance of realizing its true potential. That is why, with every sales course that your company invests in, make sure that there is a proper follow-through.

Follow through on training

Developing a proper follow-through program requires careful planning as well. Your company should develop the metrics to be later analyzed and evaluated using methods that have been well thought out for both in-house and out-on-the-field training. Some factors that need to be taken into consideration include

the staffing requirements, time constraints and the compensation. The planning may take a substantial amount of time, but the end result of the follow-through program will be one that is easily implemented after the first few sales courses.

Evaluation of performance

In developing the metrics and procedures, depending on the sales training courses, there are several variables that you need to consider. It is important, however, to keep the before and after sales metrics constant. As for the evaluation methods, they should always include self-assessment by the individual and team, as well as a managerial evaluation.

Post training communication

One important part of a successful follow-through program to sales training courses and sales programs is the post-training communication and coaching. Though the participants may not have immediate questions after the training, they will most likely have some questions after applying some of the techniques and methods in real-life situation.

It is therefore essential for the sales manager to provide coaching and is accessible for the participants to ask questions later on. The sales manager should also be receptive to whatever concerns and motivations issues that the participants have. By communicating the questions and concerns, problems that have gone unnoticed can be identified.

Review of results

One problem that may arise after the sales course is that sales results have not increased all across the sales team. If this occurs, then the issue might lie on the sales training courses and it might not be the right one for your company and staff. It is important for your company to consider the individuality factor of each sales staff – and don’t just force feed them the information. They are not trained robots that will do whatever is being told. Good sales training courses should provide them with new skills, ideas and techniques – and ultimately able to motivate the sales person so that higher sales goals can be achieved.

When the sales training courses and sales programs are selected and done properly with a follow-through plan, they should provide a steady return of investment for your company. A post-training follow-through procedure could be what your company’s strategy has been missing to achieve better sales numbers.

If your company does not have the how-to knowledge to implement a post-training process, you should know that many sales courses now offer follow-through as well. You should consider taking this value-added benefit to take full advantage of your investment. Just as a salesperson must follow through on a sales and lead, a company must have a follow-through on training in place. If sales training course can help your sales team sell double, a follow-through program can help them sell triple and more.

Jennifer Mears is a freelance author who writes about various computers and business training topics, To know more about Jennifer's Training ideas please visit. [http://www.progressivetraining.ie](http://www.progressivetraining.ie/)

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