Location Based Social Media - How it can help you achieve brand loyalty and improved customer feedback

Computers & TechnologyInternet

  • Author Jeff Matthews
  • Published March 2, 2011
  • Word count 408

Social media has come to stay - the earlier you realize it, the better it is for you. Location based social media is a more recent and interesting aspect of social media. Targeting as well as branding new places to prospects has been a constant struggle for marketers.

A lot of people are using smart phones to constantly connect to GPS services; this means that it is now possible for marketers and mobile providers to obtain vital information regarding a potential customer’s location. It has become possible for marketers to tell the exact arrival time of guests, the way they are interacting and what they are saying. In essence, there is no limit to the benefits of these applications – this would also lead to brand loyalty and improved customer experience.

3 Top Location-Based Applications

Foursquare

Using this mobile application, it is easier to navigate cities; also, cities become more interesting to explore. This location-based application is a friend-finder and offers games that challenge users to explore something new and get rewards for it. It is also a social city guide. Using Foursquare, you can ‘check in’ to a place as you are there; you can also tell your friends their location as at the moment, and you can also track where your friends have been and the person(s) they’ve been with, using the history feature.

Facebook Places

Although relatively new, Facebook Places has become a powerful location-based network that enables users to show to their profiles, their present location as well as where they have been. Using Facebook Places, users can also leave feedback regarding the location, enabling others to see and subsequently comment on the post. Facebook is able to reach huge number of users, which gives it a huge plus as result oriented location-based social network. While Foursquare and Gowalla reach less than 5 million users respectively, Facebook Places is capable of reaching over 500 million users.

Gowalla

This is another popular location-based service that enables users to stay in touch with friends, explore the world around them, and also share their favorite places. It is possible for users to use their Blackberry, iPhone, Palm smartphones as well as Android to connect with friends as also to connect with their friends on the web.

Explore these applications today and find out what others are saying about your offerings (your business). You will also be amazed at what people are commenting about on where you go daily.

Jeff Matthews is a freelance writer who wrights about Internet marketing ideas To know about this subject and Jeff please visit [http://www.aceinternetmarketing.ie](http://www.aceinternetmarketing.ie)

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