The Importance of a Telecommunication Consulting Company

BusinessSales / Service

  • Author Kevin Kirsten
  • Published April 19, 2011
  • Word count 488

One of the most pressing concerns for most medium to large sized businesses is telecom management and keeping telecommunications costs under control. This is especially difficult when a company uses a variety of services and hardware, including long distance, mobile and broadband Internet. Smart businesses develop formal procedures for cost reduction and tracking and efficient resource management with the help of telecommunication consultants.

It's easy to define telecom management by its goals – system installation, usage and expense tracking – but when you get into the actual methods of telecom management you'll discover that best practices involve a number of combined tactics to the point where many companies employ professional telecom consultants. uThetha is one such company in South Africa, that offers complete telecommunication solution and consulting to get the highest quality service by spending the least possible amount. With their complete telecom solution service uThetha helps their clients to get rid of all telco problems and concentrate on their core business activities. Here are the few areas where a professional telecommunication management company can help you -

Market Analysis and Product Selection: A skilled telecom management service provides an unbiased service that directs clients to the best equipments that best suit their needs. Telecom management consultants are aware of the latest hardware, network and can pick the most budget conscious options. In some cases the professional will recommend different carriers depending on the service, and can provide management services that allow clients to easily distribute services across multiple carriers so that if (for example) the best carrier for mobile is different from the best for broadband, the client can take advantage of both. The best management services ensure that on the client end, this is no more difficult than using a single carrier by providing a unified single point of contact.

Contract Auditing and Management: By examining the client's real usage requirements, a telecom management professional can determine whether or not existing contracts provide the most cost effective solution. For example, companies routinely pay for more minutes than they actually use, or make use of certain services more than they anticipated. For example, if a client routinely goes above the usage ceiling for his company's broadband or mobile data, the company will be subject to punishing additional charges. Telecom consulting company discovers the best plans for a company's actual needs.

Maintenance and Support: A friend in need is a friend indeed – when your business halted or business interrupted for total or partial failure of your communication system you need urgent response time and fix time. Here you go with a telecom management company for hassle free contact, prompt analysis and fixes.

It's easy to see why top quality telecom management requires professional help. The cost of the service is more than offset by savings, and a quality telecom management company can show these savings down to the penny. It's a net negative expense – a benefit to your bottom line.

uThetha is South Africa’s leading business Telecom & PBX solution provider offering total telecommunication consulting, business telecom solutions and telecom products such as scopserv, NEC, Quintum, SNOM and many more throughout South Africa.

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