How to Redirect a Meeting Monopolizer
- Author Helen Thamm
- Published July 11, 2012
- Word count 662
Ever been in a meeting where one person talks and talks and TALKs and either repeats her point over and over or talks around the subject? About the only thing those folks inspire from the rest of the team is a strong desire to "space out" or maybe even think about "checking out"!
If no one intervenes and helps the over talker "bottom line" what he says, (i.e. shorten up and focus to share his thoughts succinctly) he is likely to just keep on talking. Monopolizers don’t even seem to be in contact with whether anyone is paying attention as they tend to lack self awareness and how their behaviors make a negative impact on others. They often are not even aware they engage in long and sometimes boring monologues, rather than being part of healthy give and take interactions with their peers. As a result, meetings can often run overtime as well and important items on an agenda may not even have time to be addressed. Therefore it is really important for the facilitator (or a confident, assertive peer) to help redirect them, so all who wish to can give their input and feel valued.
Important Points to Remember to Effectively Help Redirect a Meeting Monopolizer
In order to help people with these issues to bottom line their ideas and in the process show respect for the rest of the team, it is important for the facilitator to be tactful and gentle, as these people tend to have sensitive egos. Here of some of the tips from facilitators who have successfully redirected over talkers:
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Wait for the person to "take a breath" then ask her for clarification of a major point.
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Compliment the person on a pertinent point he shared, then remind him of the need to move on with the agenda.
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Thank the person for her ideas and then ask for the team’s feedback.
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If the person tends to cut people off when he is excited to share a personal viewpoint, the facilitator in a calm voice can simply say "excuse me, I need to hear the rest of what … was sharing". Hopefully soon a peer who was being cut off can become confident enough to say the "excuse me, I wasn’t finished with what I was sharing" himself or herself.
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Use a time keeper to keep the meeting flowing from topic to topic covered in the agenda to help keep those who otherwise might tend to wander off topic more focused.
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Use a round robin format for meetings. i.e. let the group know that you want to hear from each member of the group, allowing anyone who wishes to pass if she wishes.
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Give positive feedback when a long-winded talker does "bottom line" what he has to say.
Facilitating meetings is always a bit of a challenge because you may have a diverse set of personalities in your group (The DISC Personality Profile which can be found online, is a great, brief test that can help a leader discern the needs and fears of each personality style, including the most talkative type, and therefore better engage each member of a team).To mold a really fantastic team, it is important to create an atmosphere of cooperation, not competition. Often meeting monopolizers want to be the focus of attention in order to prove how much they know, which may stem from their own belief in their need to prove their worth. Therefore always remember to be gentle when redirecting them, as their feelings tend to easily be hurt.
Intervene Quickly to Avoid Long-term Consequences
What is important as a leader, however, is to intervene quickly or the meeting monopolizer like the old Packman game gobblers will consume your whole meeting. Redirecting him/her shows respect for all members of the team and is important to help the leader build credibility. Showing respect for all members of a team is paramount for building a healthy workplace!
Helen M. Thamm, APRN,CPC is a certified career success and wellness coach. She is the author of the new manager’s success toolkit book: How to Manage with a Magic Wand (No, Don’t Hit Your "Problem Employees" over the Head with it!) and co-author with Dr. John Ellis of the bestselling book: The Wellness Code. Visit nursecareersuccess.com for a free copy of her ebook "How to knockout burnout and beat bully behavior.
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