PBX vs VoIP
Computers & Technology → Technology
- Author Eugene Alcide
- Published February 13, 2018
- Word count 629
Traditional phone systems sometimes referred to as TDM (Time Division Multiplexers) or PBX (Private Branch Exchanges), have come a long way. They have morphed into a digital delivery of voice communications and multi media sessions known as VoIP (Voice over Internet Protocol) networks. Industry experts say two growing trends are the elimination of hardware and transformation of IP communications to be more application-oriented.
Companies use a private branch exchange, or PBX, to connect their internal phones to their external lines and to carry out functions such as call forwarding and call holding. Business voice over Internet protocol, or VoIP, systems can carry out many of the same functions at lower cost. You have to evaluate the advantages and disadvantages of PBX versus VoIP to find out which is the best fit for your business. You should review your business telephone systems every 3-5 years, the business telephone system is crucial for success.
Cost
The main advantage of VoIP is cost, both for the initial investment and for monthly charges. If you choose a VoIP service that works with traditional telephones, you only have to sign up online and pay a small charge for setup and phone adapters to activate your service. Calls are free, with a low, fixed monthly charge, although some providers charge a low rate for calls outside North America. A PBX system consists of a cabinet of electronic equipment in your office. Substantial costs are involved in purchasing the equipment and for monthly charges. Lower cost is the principal reason for companies to adopt VoIP systems. Business telephone systems such as Cloud & VoIP are becoming popular, as they cut out line rental & expensive hardware costs.
Reliability
The main disadvantage of a VoIP system is its reliance on the Internet to function. If you have a power failure or your Internet goes down, your company is left without any phone service. Traditional telephone lines get their power through the telephone wire and often function even during power failures. While VoIP services send your calls to the message centre during outages and store them until service is restored, many companies keep at least one traditional phone line so they can make critical calls when the VoIP service is down. Telephone systems such as Cloud telephone systems & VoIP telephone systems are very reliant on a good stable broadband connection.
Flexibility
With VoIP, you can add telephone numbers and telephones limited only by the bandwidth of your Internet connection. If your connection reaches capacity, call quality suffers. With PBX, you buy a system designed for a given number of lines and telephones. If you need a bigger system, you have to pay extra to add capacity.
Voice Quality
The voice quality of your VoIP calls depends on the quality of the Internet connection. If you are in an urban area with high bandwidth and have a high-capacity connection, your call quality will be similar to that for calls made over a PBX and traditional land lines. If your Internet connection doesn't have enough bandwidth or bottlenecks exist anywhere else on the Internet, your call quality deteriorates. Business telephone systems such as Cloud telephone systems & VoIP telephone systems need a good broadband connection to improve voice quality.
Emergencies
While VoIP service providers have tried to make 911 calling reliable from VoIP phones, they have had mixed success. With a PBX land line, the telephone company knows where the line ends and emergency services can find you via caller ID. A VoIP phone has no permanent location, as it will work from any connection to the Internet. You have to tell the VoIP service provider where you are using the service, but this has proved less reliable than normal 911 service, because the VoIP call may not connect to the correct emergency services number.
This article was produced by a business telephone systems expert, you should review your telephone systems every 3-5.
Article source: https://articlebiz.comRate article
Article comments
There are no posted comments.
Related articles
- The Ultimate Guide to 3D Animation: From Basics to Advanced Techniques
- Mitsubishi Electric proves heat pump compatibility with microbore pipework
- Why Small to Large Companies Continue to Use Dated/Dinosaur Technology
- 10 Ways Business Central’s Quality Inspector App Streamlines Quality Assurance
- 10 Ways Business Central’s Quality Inspector App Streamlines Quality Assurance
- The Rise of Sustainable Technology: Shaping a Greener Future
- Why Bullseye Engagement Offers the Best OKR Software for Businesses
- Web Development Companies in Canada
- How EasyPDF™ Forms Save Time & Money at Home and in the Workplace
- The One and Only 15-Second Digital Lien Waiver to Complete and Submit in Record Time Using the Free Adobe Reader
- The Impact of Employer Branding on Leadership Recruitment
- Augmented Reality (AR) in Business: Why Your Company Needs It
- Top 10 Reasons to Use Business Central’s License Plating App
- The Hidden Advantages of European Offshore Development Companies
- App Development: Transforming Ideas into Reality
- Automate you Chauffeur Service with A to Z Dispatch
- The Impact of Machine Learning and AI on Business: What the Future Holds In the modern busine
- Generate Flashcards Fast with AI: The Ultimate Solution for Developers
- Blockchain Interview Guide: Essential Questions and Answers for Success
- Eight Free Business Central Apps That You’ll Wish You Had
- How Artificial Intelligence (AI) and Machine Learning (ML) Are Transforming Computer-Based Trading Platforms
- The Role of Gas Engineers in Modern Energy Systems: Linking to Sustainability and Innovation
- The Significance of Stars in the Universe and Their Impact on Human Culture Throughout Evolution
- Exploiting Artificial Intelligence for Urban Mobility Transformation: A Case Study of Guatemala City
- Top 10 Ways Business Central Users Streamline Shipping
- The Impact of AI on Job Security and Availability in Africa: A Future at a Crossroads
- CNC Machining Vs 3D Printing: Which Technology Is Right For Your Project?
- The Future of Search: Embracing AI-Powered Search Solutions
- Low-Fidelity Vs High-Fidelity Prototypes: When To Use Each In Product Design
- MARKET SEGMENTATION