Benefits of Using a Travel Agent

Travel & LeisureOutdoors

  • Author Brian Jenkins
  • Published October 15, 2008
  • Word count 869

On the surface, many individuals feel that all of the information on flights, hotels, rental vehicles and other aspects of a vacation are on the internet. While it may be possible for you to find good deals using the web, the best value can be found by consulting a travel agent. This value comes because the agent provides resources and knowledge that is difficult to obtain on your own.

The foremost advantage of working with a travel agent is experience they bring. He or she has likely been working in the field of travel for years and has learned all of the ins and outs of the industry. Even brand new agents have their colleagues to help them learn the ropes. Most agents also undergo rigorous training. This experience and training will allow the agent to serve the consumer very effectively. Perhaps the most beneficial aspect of the experience and training is an agent’s ability to understand the fine print. Sure, you can go on an airline ticket search engine and find what seems to be the cheapest deal. But do you know what you are really getting for that money? More importantly, do you know what you will be missing out on because of the discount? There may also be hidden charges, fees and taxes as a part of the apparently cheaper ticket price, driving what you actually pay up as much as a few hundred dollars. A more expensive flight may often be the best value. The travel agent will always know.

A second advantage that a travel agent can boast is connections. Over years of service, agencies develop relationships with individuals throughout the world. This means that you can have the best options available for you before you even begin your trip. Looking by yourself you may be able to find a great deal of information on what to do at your eventual destinations. However, only a travel agent with good connections can really take care of all the details. Using their ability to get information about the area where you will be visiting, they can get every aspect of your vacation taken care of, even the most miniscule of points. Instead of stopping for lunch at a place that looks okay from the outside, you can be recommended to the perfect local cafe. Instead of wrangling through throngs of tourists to get to an overpriced monument, you can be told the best times during the day to hit each spot. For example, many cities have one day a week in which public museums are open for free. Your agent will be able to find out the best times to go anywhere. All in all, the agent can use his or her connections to set you up with the best possible ways to have the vacation of your dreams.

A recent trend for online travel shopping is packages. Companies will get together to put hotel, food, flights and many other amenities altogether into one bundle that will leave you spending less money. But these bundles are not always as great as they seem. Not only can you end up having to pay hidden fees and charges, but you can also be lured into a sense of security that everything will be taken care of for you. Sometimes everything is not taken care of. It is easy to get yourself trapped into buying an all-inclusive package thinking that you will not need much cash while on vacation, only to find that any slight change in plan is going to change your bill drastically. There also may be little details not covered in your package that you would never think about ahead of time. With any package deal the fine print can be a very important thing, and if you do not have a complete understanding of what you are doing, you could miss something crucial. But travel agents know the industry jargon. They know the best websites, what the packages actually contain and they are out to get you the best deal. Sometimes buying a package that is not the cheapest, but only slightly more expensive will lead to you having a much better vacation. It is not that travel agencies do not take advantage of special packages and promotions. It is that they know the best way to use them.

A final and very beneficial advantage of using travel agents is simply that they are after your best interests. Any supplier of service, whether an airline, hotel, restaurant or rental company; is looking to sell you their product. They also may not tell you when another company offers a better service for a very similar price, or a similar service for a better price. A travel agent wants you to come back again, and therefore will work to find you the best value deal with whatever supplier is offering it. Within that, they are looking for the best deal for you, not for an anonymous internet customer. Using a travel agent can ensure that you have the plans in place to give you a perfect vacation. Also, if something goes wrong during the vacation, the travel agent will be available to help fix the problem.

Brian Jenkins is a freelance writer who writes about vacation destinations and travel deals, often discussing travel tips one would find through working with a travel agency.

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