Service and Support for your Packaging Machine
- Author Michiel Van Kets
- Published April 25, 2010
- Word count 587
Quality is very important for every company and this doesn’t only apply to the product, but also the packaging. There are many packaging manufacturers who can supply you with a system to fit your business needs, offering packaging machines that use advanced technology and innovative designs. If you require something specific then they will work together with your company to design a custom-engineered solution that can include fully-automatic, semi-automatic, and hand-load bagging systems.
Easy to use packaging software can be operated by a touch screen interface, and enables users to monitor and manage the packaging operation. Most manufacturers also design and produce their own packs and bags in order to guarantee high standards are maintained and meet the requirements of a diverse range of clients.
Bags are generally of a standard size, but custom-made can also be easily supplied if desired. Produced in a wide selection of sizes and thickness, poly bags are available in various materials chosen for their durability and strength and include low, high and density polyethylene film, clear polypropylene film, and ultraviolet (UV) resistant film to anti-static and rust-resistant films, mailbag film and medical sterilisable films, high-barrier nylon films, co-extruded, multi-layer films, mil spec films, scratch-resistant film and tarnish-resistant films.
Specific features common to poly bags include re-closeable zippers, tamper-evident perforations, line, screen or process printed, one or two sides, edge-to-edge bleed printed bags, air relief holes, tape bags and resealable flaps, compartment bags and a combination of tinted, opaque and clear on one side and printed on the other.
All plastics manufacturing processes should be certified to ISO 9001/2000 and the bag material uniformity and integrity at the standard set by the Flexible Packaging Association (FPA).
If you need help with your graphics then look for a company that have an in-house print and graphics department to assist you with custom-designed artwork that can be arranged in a range and mix of various colours on both sides of the bags depending on your design. The ability to print on multiple materials guarantees the artwork is created to a high quality and the packaging exceptionally professional, both of which will increase your brand profile and give you an edge on the competition.
Customer service is paramount to every business and when investing in a packaging system you should only expect the best from the company supplying your packaging needs. Their team of professionals should provide advice on a packaging machine suitable for your product, as well as helping you in all aspects of packaging from the design and artwork.
Maintenance is also an important aspect as any technical problems can cause a backlog in orders and loss of money, so ensure they offer a support network whereby you can call for technical advice and actually speak to a live representative knowledgeable about the products and services. Then if further help is required a field service engineer should be sent to fix the problem for you.
You could opt for the training programs provided by the packaging company as it will teach all the critical skills necessary to perform basic repairs, maintenance and operating functions if anything should go wrong with the system. It will also save you a lot of time if you can fix the problem yourself and don’t have to wait until an engineer can get there.
Look online for a company that can provide your business with an automated packaging system and bag packaging solutions that will increase your overall productivity and improve the efficiency of your packaging operations.
Michiel Van Kets writes about packaging machine. For information on a specific autobag packaging machine, visit the company website.
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