The Benefits of Outsourcing Application Management

Computers & TechnologyTechnology

  • Author Saumya Aggarwal
  • Published May 2, 2010
  • Word count 413

Your business applications are indispensable to your organization’s growth - they should be highly available, scalable, and flexible enough to support your daily operations.

However, complexity of managing applications, cost unpredictability and ever-changing business needs can give way to challenges of supporting a varied application environment. To keep up, organizations are realizing the need to outsource their applications management to IT professionals as an enabler for an efficient business model.

Outsourcing applications management has flourished because of the numerous advantages the approach offers to businesses of all size and types. Here is what drives enterprises to hire a vendor for managing their business applications:

• Incremental Modernization

Time and expense considerations can limit necessary fixes required for your application. However, an organization with a core competency in applications management can not only help you restructure your application model to the "always-on" user experience, but also modernize it to effectively support your operations.

• Hassle-Free Upgrades

Since your applications management vendor manages all updates and upgrades, you don’t have to undergo the hassles of downloading or installing any patches. This leads to improved business alignment, allowing your in-house IT staff to focus on your core competencies.

• Reducing Your TCO

Most organizations spend huge amounts of money dealing with downtime and troubleshooting problems, thereby adding to their total cost of ownership (TCO). Outsourcing applications management reduces costs through a combination of economies of scale and skill.

• 24x7 Technical Support

Your applications management provider monitors your critical business applications 24x7, immediately escalating any issues to minimize the potential for downtime. In addition, a team of application experts handle day-to-day issues including end-user support for user account creation / modification / termination, general application questions, password resets and security administration, application troubleshooting, and batch process verification.

• Faster Time to Market

Partnering with an experienced applications management vendor helps IT staffs increase efficiencies around the deployment, installation, configuration, upgrading and testing of mission critical business applications. Your applications management IT vendor also monitors availability of your applications, eliminating the need to add hardware or software to serve an increasing customer base.

NaviSite is a leading worldwide provider of enterprise-class, cloud-enabled applications management services. The company provides a full suite of reliable and scalable managed services for enterprises looking to outsource IT infrastructures and lower their capital and operational costs. The Company’s vast experience hosting and managing custom and packaged applications including Microsoft and Oracle for thousands of customers has helped it become a leader in managing mission critical applications.

To explore how NaviSite could help you with applications management services, please visit http://www.navisite.com

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